Contact support
For account help, subscription questions, or technical issues, email us and include your device type (iOS/Android) plus a short description of the issue.
Frequently asked questions
How do I save a reading?
You can save readings to your device. If you subscribe, you can also save with cloud backup and sync across devices.
Where is my journal data stored?
Free/local saves stay on your device. Subscriber saves can also sync to cloud backup tied to your account.
How do I restore my subscription?
Open the app and use the restore purchase/subscription option from billing or profile settings. If it still does not restore, email support and include your platform and purchase details.
How do I delete my account and data?
Use the in-app delete account flow, or submit an email request from our account deletion page.
I found a bug. What should I send?
Please send your device model, OS version, what you expected, what happened, and screenshots if available.
Use this form if something is broken, missing, or behaving unexpectedly. Include the device and app details from the affected device so the issue is reproducible.
If the problem happened in the app, the most useful details are platform, OS version, device model, app version, and the exact steps that caused the issue.